🔒 Privacy & Cookie Policy.

1. Introduction

Welcome to Kwayse Ltd (“Kwayse”, “we”, “our”, or “us”).

We are a London-based digital growth agency helping businesses build trust, attract clients, and scale profitably.

This Privacy & Cookie Policy explains how we collect, use, and protect your personal information when you visit our website www.kwayse.com, contact us, or use our services.

We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018.

By using our website, you agree to the terms outlined in this policy.

2. Who We Are

Company Name: Kwayse Ltd
Company Number: 12267182
Registered Office: 128 City Road, London, EC1V2NX, United Kingdom]
Email: contact@kwayse.com

3. Information We Collect

We may collect and process the following types of information:

a. Information You Provide Directly

• When you complete a contact form or book a strategy call

• When you subscribe to updates, newsletters, or resources

• When you communicate with us via email or phone

This may include:

• Full name

• Email address

• Phone number

• Company name

• Job title

• Any message or details you choose to share

b. Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address and approximate location

• Browser type and device information

• Pages viewed and time spent on our website

• Referral source (how you found our site)

c. Cookies and Similar Technologies

Our website uses cookies to enhance your browsing experience and to analyse website traffic. See Section 7 below for details.

4. How We Use Your Information

We use your data to:

• Respond to your enquiries or service requests

• Provide and manage our services

• Improve our website, marketing, and customer experience

• Send updates or promotional materials (only if you’ve opted in)

• Meet legal or regulatory obligations

We will never sell, rent, or share your personal data with third parties for their marketing purposes.

5. Legal Basis for Processing

We process your personal data based on:

• Contractual necessity: To fulfil a request or provide a service you’ve asked for.

• Legitimate interests: To improve our services and marketing.

• Consent: When you opt-in to receive emails or cookies.

• Legal obligation: When required to comply with UK laws.

6. How We Store and Protect Your Data

We take data security seriously.
Your personal data is stored securely using encrypted servers and protected by appropriate technical and organisational measures.

We retain your data only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

7. Cookies Policy

Cookies are small text files placed on your device when you visit our site.

a. Types of Cookies We Use

• Essential Cookies: Required for core functionality (e.g., contact forms).

• Analytical Cookies: Help us understand how visitors use our site (e.g., Google Analytics).

• Marketing Cookies: Used to track visitor behaviour and display relevant ads (e.g., Google Ads, Meta Pixel).

b. Managing Cookies

You can accept or decline non-essential cookies when visiting our site via our cookie consent banner.
You can also manage or delete cookies through your browser settings at any time.

8. Third-Party Services

We may use trusted third-party services to operate our business effectively, including:

• Google Analytics (website analytics)

• Google Ads / Meta Ads (advertising and remarketing)

• Calendly (call scheduling)

• CRM tools (for managing client relationships)

Each of these providers is GDPR-compliant and only processes data according to our instructions.

9. Your Data Rights

Under UK GDPR, you have the right to:

• Access your personal data

• Correct inaccuracies in your data

• Request deletion of your personal data (“right to be forgotten”)

• Restrict or object to data processing

• Withdraw consent at any time (for marketing or cookies)

To exercise these rights, contact us at: [email protected]

We aim to respond to all valid requests within 30 days.

10. International Data Transfers

While we primarily process data within the UK, some of our service providers may operate internationally.
We ensure all data transfers are protected by appropriate safeguards, such as Standard Contractual Clauses (SCCs).

11. Links to Other Websites

Our website may contain links to third-party websites.
Please note that we are not responsible for the privacy practices or content of external sites.

12. Updates to This Policy

We may update this Privacy & Cookie Policy periodically to reflect changes in law or our practices.
The updated version will always be posted on this page with the revised date above.

13. Contact Us

If you have any questions about this policy or how your data is handled, please contact us:

Email: [email protected]
Mail: Kwayse Ltd, 128 City Road, London, EC1V 2NX, United Kingdom